For procurement teams and program managers
What you need to evaluate Peak for a utility, college or agency collections contract — in one place.
At a glance
Peak Performance AI is a collections software and services company led by a team with more than 20 years in consumer collections. We run the platform, the outreach and the reporting — your staff stay in control of the rules and the relationship.
- No on-site footprint. No hardware, no installation, no Peak staff on your premises.
- Flexible pricing. Contingency fee on dollars recovered, per-account, or flat monthly — whichever your solicitation calls for.
- Your name, your wording. Messages identify your organization and use language you approve.
- Your policy, built in. Contact hours, frequency limits, payment-plan rules and required disclosures are set before launch.
- Monthly performance reports. Accounts placed, people reached, arrangements made, dollars collected — plus a live dashboard.
- Pilot first. Start on part of the list, measure it, then expand.
What to expect in a contract
Typical scope for a collections contract. Every solicitation is different — we'll match your requirements line by line.
Placement & data
Accounts placed by secure file on your schedule. Payments, adjustments and recalls handled on the same file cycle. Data used only to perform the contract.
Outreach
Two-way text, AI voice and live-agent follow-up, on the cadence and contact hours in your policy. Opt-outs honored immediately.
Reporting
Monthly reports in the format you specify, plus on-demand account-level detail and conversation transcripts for any account.
Documents on request
For a bid or a vendor review, we can provide:
- Capability statement
- Surety bond
- W-9
- References from current consumer-finance clients
- Sample monthly performance report
See it on your accounts
Thirty minutes. We walk through real text conversations, the dashboard, and what a pilot on part of your past-due list would look like.